WHY
In an increasingly competitive environment, the three main goals that companies have to achieve are quite evident.
• Meeting Customer Needs
• Increasing Productivity by Reducing Costs
• To introduce new products and services to the market
For companies, “everyone doing their best” is no longer a sufficient solution to achieve these goals. The first thing is that everyone knows what to do. ISO 9000 is a quality management system model that can be used to create a quality system that can achieve these goals. In addition to ISO 9000 Quality Management System production organizations, finance, insurance, tourism, health, etc. It is a flexible standard that can also be applied to organizations operating in other service sectors. The model lists a set of requirements for a basic common sense management system and gives valid tools to implement. At the same time, it is aimed to reduce costs, improve the control of the management system, respond to customer expectations and increase efficiency in the entire organization. On the other hand, customers are demanding ISO 9001 certification as a proof of the quality levels of the companies they will do business with. Especially for companies that want to export abroad, ISO 9001 certificate is used as a commercial advantage.
HOW
EGO provides consultancy services in an 8-step process in order to improve the quality system of companies and to reach the level in line with international standards.
Stage 1: Organization and Process Analysis and Reporting
Stage 2: Determining Company Policies, Targets and Strategies
Stage 3: Detail Design and Implementation Plan of the Quality System
Stage 4: Planning and Implementation of Trainings
Stage 5: Examination of Processes, Preparation of Adequate and Effective Documentation
Stage 6: Transition to Implementation
Stage 7: Control of System Efficiency with Pre-Audit and Reporting
Stage 8: Organization of Required Corrections During all these stages, our method; Beyond adapting the existing structure to ISO 9001 demands, it is to redesign the processes in a way to increase efficiency and effectiveness and to achieve the targets set at the beginning of the consultancy service.
RESULT
As a result of the ISO 9001 consultancy project, the processes will be structured by establishing the ISO 9001 Quality Management System within the organization with the participation of everyone. With process performance monitoring, skills will be gained in improvement and the system will be made ready for certification. During the trainings to be given, basic awareness will be created by explaining all aspects of the logic of the system to the employees. Employees’ commitment to corporate culture and values, their relationships, open to improvement and participatory attitude will be improved.